Branch Relationship Banker

ASPEN:

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post, we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention.

At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success. We are looking for a Branch Relationship Banker to provide top notch customer service to our clients and customers at our Aspen, CO branch.

If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Work Schedule: Monday through Friday 8:30 to 5:00

Essential Functions:

• Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.

• Duties may include new accounts, consumer loans, and performing client services issues.

• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.

• Responsible for making appropriate referrals for other bank products and services, including commercial lending products.

• Follows up with clients as needed.

• May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.

• Responsible to resolve customer service issues.

• Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.

• May be responsible for processing cash transactions and other customer service duties within the branch.

• Other duties as assigned.

Qualifications:

• High School diploma or equivalent and 6+ years experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.

• Previous experience in a financial sales representative oriented role preferred.

• Expert knowledge of mathematical calculations and standard banking products, services and transactions.

• Advanced knowledge of all retail products and services.

• Working knowledge of consumer lending applications.

• Excellent customer service, interpersonal and communication skills, both verbal and written.

• Effective selling, cross-selling and referral skills.

• Strong mathematical, problem-solving and negotiation skills.

• Ability to analyze customer credit data and other related financial information.

• Advanced interpersonal & relationship building skills.

• Strong attention to detail and time management.

• Proficient in basic computer skills.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $30.00 – $31.00 hourly depending on job-related factors such as level of experience and location. An additional $800 per month will be provided for parking and living expenses