Operations Manager

Clientmind Recruiting is seeking an Operations Manager for a well-established satellite technology company in Northern Virginia. This role is onsite M-F.

This is a full-time position responsible for leadership, supply chain, and liaising with other teams (engineering, finance, etc). In early stages, this role will be working on the production floor around 80% of the time.

This organization's operations group is responsible for supply chain management, product manufacturing and quality control, order fulfillment, and product repairs. The Operations Manager is responsible to lead the department to successfully execute these functions and meet company goals.

Key areas of importance: Operations, Talent Management, Continuous Improvement, Collaboration

Essential Duties and Responsibilities:

• Direct the company's manufacturing activities to ensure maximum effectiveness. Ensure Operations Department achieves company targets for
• Monthly, Quarterly, Financial Year order fulfillment financial targets.
• Reduction and efficiency in product Cost of Goods Sold (COGS).
• Customer support timelines for products and services.
• Direct and oversee the customer order fulfillment process for products, airtime, and back-end services.
• Ensure products meet or exceed customer quality standards, cost targets and delivery expectations.
• Collaborate with Engineering and Business Development/Sales to coordinate the production process, delivery of custom orders and for the introduction of new products.
• Oversee Operations Department, procurement activities and negotiations of procurement contracts to provide proper cost, delivery, and quality commitments.
• Proactively Plans Production rates and manpower needs to the most efficient outcomes based on the forecast. Participates in the Sales Inventory Operational Planning (SIOP) process.
• Other duties as directed.

Supervisory Responsibilities:

• Leads subordinate managers who supervise employees in the areas of production assembly (4) and Supply Chain (1).
• Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees.
• Mentor and develop Operation and Supply Chain employees.

Required/Desired Knowledge, Experiences, and Skills:

Required:

• Bachelor of Engineering or Science Degree from an accredited four-year college or university with at least 10 years of related experience and/or training; or equivalent combination of education and experience.
• 5+ years of related experience in manufacturing, operations, and/or delivery of high technology products.
• Strong attention to detail.
• Process driven leader.
• Team Player, hands on leader and possess a quality mindset.
• Ability to obtain Secret security clearance.

Desired:

• Ability to effectively translate knowledge of the defense industry and new technology trends into satellite solutions for customers.
• Excellent writing and communication skills with experience presenting to government and industry executive decision makers.
• Six Sigma Green Belt or higher is a plus.
• Proficiency using MS Word, Excel, PowerPoint and Outlook.
• Proven track record in meeting established goals with little to no supervision.