Team Lead Activities Attendant

Continue Your Experience of a Lifetime!
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The lead role at Hawks Nest Cabin, a new teen center in Beaver Creek, will be to organize teen programming and oversee the facility and daily operations when the supervisor is absent.  Be able to create signature nonalcoholic drinks and other games/programs for 10-18-year-olds.  Be responsible for the collection of signed waivers, admission fees, and bar and merchandise sales.  May assist with other activity programming within the scope of the Beaver Creek Resort Company.

Job Specifications:  

• Outlet: Hawks Nest Cabin

• Expected Pay Range: $23.00 - $24.26 / hour

• Shift & Schedule Availability:  Full Time

• Skill Level: Lead

Job Duties and Responsibilities: 

• Be a Leader: Supervise the activities team in adherence to service standards, maintain a safe work area and activity, efficiently perform daily operating procedures and equipment inspections, manage staffing levels, adapt to changing business needs, provide timely breaks, keep the team’s energy high, and providing rewards and recognition for our high performing staff.
• Be a Trainer and Coach:  Train employees to provide a high level of proactive guest service in all guest interactions. Constantly evaluate employee performance and provide timely, effective coaching.  Maintain accurate training records. Conduct performance evaluations at the middle and end of the season.
• Have Fun: Supervise your team in providing experiences of a lifetime to our guests and fellow staff members. Reward and recognize your staff and proactively work to keep the team's energy high all season.
• Be Safe: Oversee and assist in building, performing maintenance, and repairs for designated activities as needed. Work with the maintenance team to ensure a high level of safety and efficient operation of activities.  Supervise the daily opening and closing procedures of activities.  Ensure accurate and timely completion of inspection logs.
• Serve Others: Make personal and long-lasting connections with your fellow employees and with your guests while sharing your love of outdoor adventure.  Engage with our guests and receive guest feedback and special requests. Provide on-the-spot resolutions and elevate guests’ experiences through our Epic Service Solutions Program.
• Do Right: Act with integrity – always do the right thing, knowing it will lead to the right outcome.  Proactively communicate with Activities Managers to drive improvements in the department. Set clear expectations with your leads and staff, and coach them respectfully to ensure their success.
• Drive Value: Be a positive advocate for Breckenridge and the high-quality experience and service we provide to our guests. Adapt staffing levels to changing business levels.  Provide timely breaks and monitor staff rotations. Adhere to an operations plan that supports the budget and controls costs while ensuring a quality guest experience.
• Do Good: Help keep our mountain clean and looking good. Help our guests enjoy what the great outdoors has to offer, and they may become life-long advocates for our mountains.
• Stay Flexible: Ours is a dynamic work environment.  You’ll have a variety of tasks to do every day, and every day will be a new adventure.  Be willing to perform all other tasks as assigned, and be flexible if changes are made to improve the operation.

Required Experience: 

• Previous leadership experience.
• Previous guest service experience in an outdoor environment.
• Previous operations or mountain activities experience.
• Basic construction knowledge and ability to use hand tools.
• Ability to converse clearly and comfortably with a variety of guests and staff.  Familiarity with Breckenridge and Breckenridge Mountain prefeis rred.
• Experience working on and leading a team in a dynamic work environment.
• Ability and willingness to perform physical labor.  Must be able to stand for extended periods of time and be able to lift at least 55 lbs.
• Basic computer skills and strong organizational skills.
• Must be at least 18 years old.  High School diploma or equivalent.
• Must have a Valid Driver’s License & Satisfactory Driving Record (in accordance with VR Drivers Policy)

The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  501359
Reference Date: 04/24/2024 
Job Code Function: Activities