Deposit Operations Specialist

Deposit Operations Specialist - Job Description

Title: Deposit Operations Clerk/Specialist
Department(s): Operations
Reports to: VP / Director of Deposit Operations

About Us:

Since opening our doors in 2007, FVCbank has incorporated a vision of creating a positive and empowering work environment for our employees. Our continuous efforts in supporting our employees to be successful is one of our most important responsibilities. We believe that in order to provide exceptional service to our customers and the community, our employees must be a priority. If you want to join a company that is dedicated to helping you be successful and grow in your career, then join us at FVCbank

Job Summary

The Candidate will be primarily responsible for ensuring that the daily tasks of the Operations Department are completed in a timely fashion, managing the employees as well as making decisions when the VP of Operations is unavailable. This position does hold signing authority.

Essential Job Functions

• Works in conjunction with the staff of the operations department in order to complete the department’s daily operational tasks and ensure that all the operations are completed in a timely fashion, accurately following the bank’s procedures and all applicable regulations.
• Maintains proper records of all required tasks.
• Fields calls from the customer base and will be expected to aid the customer in utilizing various online products in order to help the customer conduct business.
• Represents FVCbank to the client and community in a highly professional, courteous manner and maintain the highest level of professional integrity by placing emphasis on the client’s best interest at all times.
• Supports branch personnel in regard to the operation function, as well as advising and assisting branch employees in transaction processing.
• Reviews transactions for accuracy and record keeping purposes.
• Other duties as assigned.

Job Requirements

• Minimum High School degree or equivalent
• A minimum of 2 years banking experience
• Knowledge of banking regulations and operational processes

Abilities Required

• Ability & comfort in making & handling customer calls
• Proficient in Microsoft Office suite (especially Word and Excel)
• Proficient with Adobe Acrobat
• Excellent written and verbal communication skills, including the ability to prepare business correspondence, write procedures, and interpret policies
• Strong problem-solving ability
• Highly organized

Desired Skills

• Prior knowledge of common banking software (Fedline, Horizon, OLB, BeB, ACH Tracker, eWire, Intercept, etc.) desirable but not required.
• Knowledge of retail and commercial banking products and services as well as banking regulations
• Professional and effective interpersonal skills

Essential Functions

• Ability to sit, stand, kneel, and bend for extended periods of time
• Must be able to operate a computer keyboard, mouse, and other computer components
• Ability to converse and exchange information with all levels of staff within the organization
• Ability to observe, perceive, and identify data
• Ability to travel via air, rail, automobile, and/or bus

Disclaimer

The position for which you are applying is one that would have access to cash, financial instruments, financial transactions, or confidential customer financial information. The Bank has determined that personal financial responsibility is substantially related to preventing misuse of misappropriation of financial instruments or information which is essential function of the position for which you are applying. A consumer report and additional background reports are requested of all applicants on that basis.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an Affirmative Action/EEO Employer. We do not discriminate on the basis of race, color, religion, national origin, physical or mental disability, protected veteran status, sex, gender identity, sexual orientation or any other characteristic protected by federal, state or local law.

Apply at www.fvcbank.com / Careers Tab