Automotive Service Advisor

FT Full Time, Mon-Sat, 5 day work week, Retirement Savings with Company Match, Paid Vacation, Paid Holidays, Medical Insurance, Career Development, Employee Discounts, Gorgeous Location, and Company Uniform

We are searching for a Service Advisor in Evergreen right next to Genesee. This is a full-time position. The right person is a customer service oriented and committed to providing a great experience at the store and honesty and positively selling to our guests.

Don't let the location fool you, we are only 12 minutes from Lakewood!

As a Service Advisor, you will spend the majority of your day working directly with our customers, advising them on their vehicle's tire and automotive service needs. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. The position focus is on enhancing the customer experience, building loyalty and maximizing sales. Our store has a great reputation and we want to hire someone to help build on that reputation.This is an exceptional opportunity for a candidate seeking to advance their career and develop service management skills and experience. We offer a package of compensation, benefits, and atmosphere that make it a great place to work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Customer Service!
• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues
• Keep up to date through training and vendor publications
• Adhere to the Big O Tire policies and procedures
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

WHAT WE OFFER

• Health Insurance
• Matching Retirement Contribution
• Paid Vacation
• Paid Holidays
• Uniforms
• Aflac Supplemental Insurance
• Discounts on everything we sell
• Beautiful location

QUALIFICATIONS

• Outstanding customer service skills
• Consultative sales skills
• Strong time management, organizational, verbal and written communication skills
• Self-starter, motivated, results-driven, accountable
• Resourceful, flexible
• Team Player
• Professional
• High School Diploma or GED
• Valid Driver's License

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.