Resort Administrator

Reports To: General Manager

Department: Administration

Status: Full Time/Year Round

Date: 04/18/2023

POSITION SUMMARY: The Resort Admin assists the General Manager in daily operations.

ESSENTIAL JOB FUNCTIONS:

• Maintain confidentiality always, maintain appropriate, professional relationships with all levels of staff.
• Perform general office duties and provide office coverage with professional, friendly, approachable demeanor.
• Greet and assisting people with inquiries, answering phones, scanning and copying, checking and responding in a timely manner to general email accounts among other administrative duties.
• Flexibility in work schedule – availability on weekends and some holidays during operating seasons, availability for company orienations and employee functions is required.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Assist and support other departments as necessary (may include activities such as fitting ski boots, bussing tables, parking cars, cashiering).
• Act as a positive, professional role model, adhering to the company’s hospitality standards.
• Maintain an exceptional level of guest service in all interaction with guests, fellow employees and other department managers.
• Assist and support other departments as necessary.
• Other duties as assigned

SKILLS, KNOWLEDGE, AND ABILITIES:

• Talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Actively looking for ways to help people.
• Strong administrative and organizational skills.
• Speak, read, write in English fluently.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Strong computer skills required including a working knowledge of MS Office programs especially Work, Excel, Outlook and Powerpoint and ability to learn new software programs.
• Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
• Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
• Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.
• Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
• Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
• Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.

EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

• High School diploma or equivalent required.
• College degree preferred.
• Valid Driver’s Lisence, good driving record and be insurable under our company policy
• Minimum of three (3) year’s administrative/office experience required.
• Previous Human Resources experience preferred.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Must be able to stand 10%, sit or stand 80% and walk 20%.
• Must be able to lift up to 20lbs.
• Dexterity for filing, typing, and other basic office skills.
• Verbal and auditory abilities necessary for communication with others.
• Primarily office work with regular travel outdoors for various duties in a mountain environment with variable weather conditions.
• Occasional requirements for outdoor work to assist with employee events.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.